Whether your team handles 1,500 claims a year or 50,000, Credtics reads and checks each one in 2 minutes. What changes with volume is where the time goes, and what that time is worth.
Is claims automation worth it at our claims volume?
The work per claim is the same at every volume: reading documents, re-keying data and checking it against the policy. Credtics does that in 2 minutes instead of about 5 days. Small teams use it to cover every claim without hiring, growing insurers to absorb new business, and large insurers to apply one standard across branches and markets.
The problem
Sound familiar?
Volume grows faster than hiring
Recruiting and training adjusters takes months. New business arrives in weeks.
Checks get skipped when it's busy
Under pressure, reviewers sample files instead of checking every one.
Peaks no team can staff for
Floods, fires and renewal seasons bring claims in waves.
With Credtics
What every insurer gets, at any volume
Every claim reviewed in 2 minutes
The same speed whether the queue holds ten claims or a thousand.
The same checks on every file
Your policy rules and approval matrix applied to every claim.
Built around your existing forms
Credtics adopts the claim forms and rules you already use.
By claims per year
What changes at your volume
Up to 2,000 claims a year: cover every claim with a small team
When a few people handle every claim, one absence or one busy month creates a backlog. Credtics does the reading and checking, so a small team reviews each claim in 2 minutes and nobody has to hire ahead of growth.
No large system project: Credtics adopts the forms you already use
Every claim fully checked, even in your busiest month
Room to add new products and partners without new hires
2,000 to 5,000 claims a year: grow the book, not the claims team
At this volume, manual review starts to bottleneck and turnaround creeps up month by month. Credtics keeps every claim moving, so new business doesn't turn into a longer queue.
Absorb growth with the team you have
The same rules on every claim, busy month or not
Steady turnaround as your book grows
5,000 to 10,000 claims a year: one standard across every branch
With several teams and branches, the same claim can be handled differently depending on where it lands, and small overpayments add up across thousands of files. Credtics applies one set of checks everywhere and routes exceptions under your approval matrix.
One standard of checks for every branch and team
Leakage controls on every claim, not a sample
Integration with Oracle, SAP and major ERP systems
10,000+ claims a year: enterprise control at high volume
At this scale, catastrophe events and renewals create queues no hiring plan can match, and every decision has to stand up to audit. Credtics reviews claims through peaks and quiet months alike, with a log of every action.
Peaks handled without backlogs
Encryption, role-based access and a full audit trail
Your forms, rules and currencies across Africa, Asia, North and South America
How it works
From inbox to decision-ready in 2 minutes
Credtics does the reading, sorting and checking. Your adjusters keep the judgement.
Sample claim · Motor
CLM-2026-04817
Review time00:00
Claim files come in from email, WhatsApp, your portal or the scanner. Credtics sorts every page into the right document type.
Policy numbers, dates, amounts, names and line items are pulled out, each with a confidence score you can see.
Each claim is checked against the policy schedule, your underwriting rules and your approval limits. Anything that does not add up is flagged, with the reason.
Your adjuster gets a one-page summary, the flags that matter and the evidence behind each one. They make the call.
FAQ
Common questions
Is claims automation worth it for a small insurer?
Yes, if your claims team is small. Credtics takes on the reading, data entry and policy checks, so a few people can handle every claim without extra hires, and there's no large system project to start.
How do insurers scale claims handling without hiring?
By automating the reading and checking. Credtics extracts the details from every claim document, checks them against your policy rules and flags anything unusual, so adjusters review a summary in 2 minutes and the same team absorbs more claims.
How do mid-size insurers standardise claims handling across branches?
By applying one set of checks to every claim automatically. Credtics checks each claim against your policy rules and approval limits and routes exceptions to the right adjuster, so every branch works from the same summary.
What should large insurers look for in claims automation software?
Consistency, control and integration: the same rules on every claim, an audit trail of every action, role-based access and encryption, and integration with Oracle, SAP and major ERP systems.
How much does Credtics cost?
Credtics is a subscription priced by claims volume and lines of business. Most insurers recover the cost through adjuster hours freed and faster settlement. Book a call for a quote based on your volumes.
Give your adjusters their day back. Starting this quarter.
In 30 minutes we'll learn how claims move through your team today, where the delays and leakage are, and whether Credtics can help. If it's a fit, we'll agree a next step together.
A conversation about your claims process, not a sales pitch
An honest view of where Credtics can help, and where it can't
A clear next step if it's a fit: a tailored demo or a pilot
Pick a time for a 30-minute call
A discovery call on Google Meet. Times show in your time zone.