Cut claims turnaround from 5 days to 2 minutes
Manual claim review takes about 5 days. Credtics reads, checks and summarises each claim in 2 minutes, so turnaround stays predictable even when volumes spike.
How do insurers speed up claims turnaround?
Automate the slowest steps: document intake, data extraction and rule checks. Credtics does all three in 2 minutes per claim and routes the summary to the right adjuster under your approval matrix. Review time drops from about 5 days to minutes, without replacing your core system.
Sound familiar?
SLAs slip every time volume spikes
Storm season, a multi-vehicle accident, a new corporate scheme: the backlog arrives all at once.
Claims sit in inboxes before work starts
Documents arrive by email, WhatsApp and walk-in, and someone has to sort them first.
You can't see where claims are stuck
Without a clear status for each file, bottlenecks only show up as complaints.
What changes for operations
Predictable turnaround
Each claim reviewed in 2 minutes, whether you receive 50 claims this week or 500.
Intake from any channel
PDFs, scans, phone photos and handwritten forms, from email or WhatsApp.
Routing that follows your approval matrix
Each claim goes to the right person under your own limits and rules.
A clear view of every file
See what's been checked, what's flagged and what's waiting for sign-off.
From inbox to decision-ready in 2 minutes
Credtics does the reading, sorting and checking. Your adjusters keep the judgement.
Claim files come in from email, WhatsApp, your portal or the scanner. Credtics sorts every page into the right document type.
Policy numbers, dates, amounts, names and line items are pulled out, each with a confidence score you can see.
Each claim is checked against the policy schedule, your underwriting rules and your approval limits. Anything that does not add up is flagged, with the reason.
Your adjuster gets a one-page summary, the flags that matter and the evidence behind each one. They make the call.
Most software asks your team to change. Credtics changes for your team.
Credtics adopts your claim forms, policy wording and approval matrix exactly as they are. Your team keeps the process it trusts and gets it done faster. That is why training takes days, not months.
Talk to us about your claims| Aspect | Typical claims software | CredticsBuilt around your team |
|---|---|---|
| Who adapts | Your staff learn new screens and rules | Credtics adopts your existing forms, policies and approval matrix |
| Learning curve | Long training before anyone sees value | Short, because the output looks like the work they already do |
| Your process | Rebuilt around the vendor | Kept as it is, then made faster |
| Final decision | Often buried inside the tool | Always with your adjuster, with the evidence on screen |
| Talk through your claimsBook a call |
Common questions
How does Credtics handle claim volume spikes?
Can Credtics read scanned, photographed or handwritten documents?
How long does it take to go live?
Does Credtics integrate with our core insurance system?
Give your adjusters their day back. Starting this quarter.
In 20 minutes we'll learn how claims move through your team today, where the delays and leakage are, and whether Credtics can help. If it's a fit, we'll agree a next step together.
- A conversation about your claims process, not a sales pitch
- An honest view of where Credtics can help, and where it can't
- A clear next step if it's a fit: a tailored demo or a pilot
Pick a time for a 20-minute call
A discovery call on Google Meet. Times show in your time zone.
Calendar not loading? Open the booking page. Rather email? sales@credtics.com, we reply within one working day.