Settle life claims faster, without cutting corners
Credtics reads every claim document, from death certificates to medical reports, checks it against the policy and flags gaps in 2 minutes. Families get answers sooner, and your team keeps every decision.
How can life insurance companies process claims faster?
Automate the document checks that slow every claim down. Credtics reads claim notifications, death certificates, medical reports and beneficiary IDs, confirms the policy was in force, matches beneficiaries to the nomination and flags missing or inconsistent documents. Each claim is ready for review in 2 minutes instead of about 5 days, and an authorised person approves every payout.
Sound familiar?
Every claim is a family waiting
A slow payout at the worst moment damages trust in your brand for years.
Group and credit life volumes
Bulk claims from employers and lenders arrive in batches your team can't absorb.
Paper-heavy, incomplete files
Certificates, medical reports and IDs arrive as scans and photos, often with pieces missing.
What life insurers get
Decision-ready claims in 2 minutes
Death, disability, critical illness and funeral claims checked on arrival.
Beneficiaries matched to the nomination
Claimant IDs compared with the policy before any payout.
Policy status and exclusions applied
In-force status, premiums, contestability and exclusions checked every time.
Bulk claims without a backlog
Group life and credit life batches reviewed as fast as single claims.
From inbox to decision-ready in 2 minutes
Credtics does the reading, sorting and checking. Your adjusters keep the judgement.
Claim files come in from email, WhatsApp, your portal or the scanner. Credtics sorts every page into the right document type.
Policy numbers, dates, amounts, names and line items are pulled out, each with a confidence score you can see.
Each claim is checked against the policy schedule, your underwriting rules and your approval limits. Anything that does not add up is flagged, with the reason.
Your adjuster gets a one-page summary, the flags that matter and the evidence behind each one. They make the call.
Most software asks your team to change. Credtics changes for your team.
Credtics adopts your claim forms, policy wording and approval matrix exactly as they are. Your team keeps the process it trusts and gets it done faster. That is why training takes days, not months.
Talk to us about your claims| Aspect | Typical claims software | CredticsBuilt around your team |
|---|---|---|
| Who adapts | Your staff learn new screens and rules | Credtics adopts your existing forms, policies and approval matrix |
| Learning curve | Long training before anyone sees value | Short, because the output looks like the work they already do |
| Your process | Rebuilt around the vendor | Kept as it is, then made faster |
| Final decision | Often buried inside the tool | Always with your adjuster, with the evidence on screen |
| Talk through your claimsBook a call |
Common questions
Which life insurance claims can Credtics process?
Does Credtics decide whether a claim is paid?
Is Credtics compliant with data protection laws?
Give your adjusters their day back. Starting this quarter.
In 20 minutes we'll learn how claims move through your team today, where the delays and leakage are, and whether Credtics can help. If it's a fit, we'll agree a next step together.
- A conversation about your claims process, not a sales pitch
- An honest view of where Credtics can help, and where it can't
- A clear next step if it's a fit: a tailored demo or a pilot
Pick a time for a 20-minute call
A discovery call on Google Meet. Times show in your time zone.
Calendar not loading? Open the booking page. Rather email? sales@credtics.com, we reply within one working day.