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For life insurance companies

Settle life claims faster, without cutting corners

Credtics reads every claim document, from death certificates to medical reports, checks it against the policy and flags gaps in 2 minutes. Families get answers sooner, and your team keeps every decision.

2 min
review time per claim
99%
accuracy on claim documents
0
new systems for your team to learn
In short

How can life insurance companies process claims faster?

Automate the document checks that slow every claim down. Credtics reads claim notifications, death certificates, medical reports and beneficiary IDs, confirms the policy was in force, matches beneficiaries to the nomination and flags missing or inconsistent documents. Each claim is ready for review in 2 minutes instead of about 5 days, and an authorised person approves every payout.

The problem

Sound familiar?

Every claim is a family waiting

A slow payout at the worst moment damages trust in your brand for years.

Group and credit life volumes

Bulk claims from employers and lenders arrive in batches your team can't absorb.

Paper-heavy, incomplete files

Certificates, medical reports and IDs arrive as scans and photos, often with pieces missing.

With Credtics

What life insurers get

Decision-ready claims in 2 minutes

Death, disability, critical illness and funeral claims checked on arrival.

Beneficiaries matched to the nomination

Claimant IDs compared with the policy before any payout.

Policy status and exclusions applied

In-force status, premiums, contestability and exclusions checked every time.

Bulk claims without a backlog

Group life and credit life batches reviewed as fast as single claims.

How it works

From inbox to decision-ready in 2 minutes

Credtics does the reading, sorting and checking. Your adjusters keep the judgement.

  1. Claim files come in from email, WhatsApp, your portal or the scanner. Credtics sorts every page into the right document type.

  2. Policy numbers, dates, amounts, names and line items are pulled out, each with a confidence score you can see.

  3. Each claim is checked against the policy schedule, your underwriting rules and your approval limits. Anything that does not add up is flagged, with the reason.

  4. Your adjuster gets a one-page summary, the flags that matter and the evidence behind each one. They make the call.

Why Credtics

Most software asks your team to change. Credtics changes for your team.

Credtics adopts your claim forms, policy wording and approval matrix exactly as they are. Your team keeps the process it trusts and gets it done faster. That is why training takes days, not months.

Talk to us about your claims
Typical claims software compared with Credtics
AspectTypical claims softwareBuilt around your team
Who adaptsYour staff learn new screens and rulesCredtics adopts your existing forms, policies and approval matrix
Learning curveLong training before anyone sees valueShort, because the output looks like the work they already do
Your processRebuilt around the vendorKept as it is, then made faster
Final decisionOften buried inside the toolAlways with your adjuster, with the evidence on screen
Talk through your claimsBook a call
FAQ

Common questions

Which life insurance claims can Credtics process?

Death, disability, critical illness, funeral and credit life claims, including group schemes. Credtics reads the documents each claim type needs and checks them against your policy terms.

Does Credtics decide whether a claim is paid?

No. Credtics reads the file, runs the checks and prepares a summary with flags. Your adjusters approve, query or decline every claim, and nothing is paid without an authorised sign-off.

Is Credtics compliant with data protection laws?

Credtics is built to meet the data protection laws of the markets it serves, including Uganda's Data Protection and Privacy Act, 2019. Data is encrypted in transit and at rest, access is role-based and every action on a claim is logged.

Give your adjusters their day back. Starting this quarter.

In 20 minutes we'll learn how claims move through your team today, where the delays and leakage are, and whether Credtics can help. If it's a fit, we'll agree a next step together.

  • A conversation about your claims process, not a sales pitch
  • An honest view of where Credtics can help, and where it can't
  • A clear next step if it's a fit: a tailored demo or a pilot

Pick a time for a 20-minute call

A discovery call on Google Meet. Times show in your time zone.

Calendar not loading? Open the booking page. Rather email? sales@credtics.com, we reply within one working day.