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For insurance brokers

Submit complete claims for your clients, first time

Credtics reads your client's claim documents, checks them against the policy wording and lists anything missing or inconsistent in 2 minutes, before the file goes to the insurer.

2 min
review time per claim
99%
accuracy on claim documents
0
new systems for your team to learn
In short

How can insurance brokers speed up client claims?

Check the file before the insurer does. Credtics reads every document your client sends, confirms the loss falls within the policy period and cover, and lists missing or inconsistent documents in 2 minutes. Insurers receive complete files, which means fewer queries, fewer delays and clients who see you fighting their corner.

The problem

Sound familiar?

Insurers sending files back

One missing document can add weeks to a client's claim.

Clients chasing you for updates

When a claim stalls, the client calls the broker first.

Many insurers, many wordings

Every insurer's cover, excess and exclusions are different.

With Credtics

What brokers get

Complete files before submission

Missing and mismatched documents listed in 2 minutes.

Cover checked against the wording

Policy period, sum insured, excess and exclusions confirmed for each insurer.

A stronger case for your client

Every claim arrives organised, with the facts extracted and checked.

Fewer back-and-forth queries

Insurers get what they need the first time.

How it works

From inbox to decision-ready in 2 minutes

Credtics does the reading, sorting and checking. Your adjusters keep the judgement.

  1. Claim files come in from email, WhatsApp, your portal or the scanner. Credtics sorts every page into the right document type.

  2. Policy numbers, dates, amounts, names and line items are pulled out, each with a confidence score you can see.

  3. Each claim is checked against the policy schedule, your underwriting rules and your approval limits. Anything that does not add up is flagged, with the reason.

  4. Your adjuster gets a one-page summary, the flags that matter and the evidence behind each one. They make the call.

Why Credtics

Most software asks your team to change. Credtics changes for your team.

Credtics adopts your claim forms, policy wording and approval matrix exactly as they are. Your team keeps the process it trusts and gets it done faster. That is why training takes days, not months.

Talk to us about your claims
Typical claims software compared with Credtics
AspectTypical claims softwareBuilt around your team
Who adaptsYour staff learn new screens and rulesCredtics adopts your existing forms, policies and approval matrix
Learning curveLong training before anyone sees valueShort, because the output looks like the work they already do
Your processRebuilt around the vendorKept as it is, then made faster
Final decisionOften buried inside the toolAlways with your adjuster, with the evidence on screen
Talk through your claimsBook a call
FAQ

Common questions

Can brokers use Credtics with policies from different insurers?

Yes. Credtics checks each claim against the policy wording that applies, so you can work across all the insurers your clients are placed with.

Can Credtics read scanned, photographed or handwritten documents?

Yes. Credtics reads PDFs, scanned forms, phone photos and handwritten claim forms, including documents that arrive by email or WhatsApp.

Is our claims data secure?

Yes. Claims data is encrypted in transit and at rest. Access is role-based, every action on a claim is logged, and your documents are used to improve our models only with your consent.

Give your adjusters their day back. Starting this quarter.

In 20 minutes we'll learn how claims move through your team today, where the delays and leakage are, and whether Credtics can help. If it's a fit, we'll agree a next step together.

  • A conversation about your claims process, not a sales pitch
  • An honest view of where Credtics can help, and where it can't
  • A clear next step if it's a fit: a tailored demo or a pilot

Pick a time for a 20-minute call

A discovery call on Google Meet. Times show in your time zone.

Calendar not loading? Open the booking page. Rather email? sales@credtics.com, we reply within one working day.