Clear the claims backlog without hiring more adjusters
Credtics reads every document in a claim, checks it against your policy rules and flags what's wrong. Your adjusters open a decision-ready summary in 2 minutes, not a pile of paper that takes 5 days to work through.
How can claims managers reduce a claims backlog?
Take reading and data entry off your adjusters. Credtics reads each claim file, extracts the key details, checks them against your policy terms and approval limits, and flags anything unusual. Adjusters review a summary in 2 minutes instead of spending about 5 days per file, so the same team clears more claims.
Sound familiar?
The queue grows faster than your team
New adjusters take months to get up to speed. Claim volumes don't wait for them.
Your best people are re-keying data
Experienced adjusters spend their day reading PDFs and typing figures into the core system.
Outcomes depend on who gets the file
Two adjusters, same claim, different result. That's hard to defend in an audit.
What changes for your claims team
Decision-ready files in 2 minutes
Every claim arrives read, summarised and checked against the policy.
Problems flagged before review
Missing documents, mismatched details and inflated estimates are listed up front.
The same rules on every claim
Your policy terms and approval matrix are applied to every file, so outcomes stay consistent.
Your team keeps every decision
Adjusters approve, query or decline. Nothing is paid without an authorised sign-off.
From inbox to decision-ready in 2 minutes
Credtics does the reading, sorting and checking. Your adjusters keep the judgement.
Claim files come in from email, WhatsApp, your portal or the scanner. Credtics sorts every page into the right document type.
Policy numbers, dates, amounts, names and line items are pulled out, each with a confidence score you can see.
Each claim is checked against the policy schedule, your underwriting rules and your approval limits. Anything that does not add up is flagged, with the reason.
Your adjuster gets a one-page summary, the flags that matter and the evidence behind each one. They make the call.
Most software asks your team to change. Credtics changes for your team.
Credtics adopts your claim forms, policy wording and approval matrix exactly as they are. Your team keeps the process it trusts and gets it done faster. That is why training takes days, not months.
Talk to us about your claims| Aspect | Typical claims software | CredticsBuilt around your team |
|---|---|---|
| Who adapts | Your staff learn new screens and rules | Credtics adopts your existing forms, policies and approval matrix |
| Learning curve | Long training before anyone sees value | Short, because the output looks like the work they already do |
| Your process | Rebuilt around the vendor | Kept as it is, then made faster |
| Final decision | Often buried inside the tool | Always with your adjuster, with the evidence on screen |
| Talk through your claimsBook a call |
Common questions
Does Credtics replace claims adjusters?
How long does a claim review take with Credtics?
Will my team need to change how they work?
Can my team see which claims need attention first?
Give your adjusters their day back. Starting this quarter.
In 20 minutes we'll learn how claims move through your team today, where the delays and leakage are, and whether Credtics can help. If it's a fit, we'll agree a next step together.
- A conversation about your claims process, not a sales pitch
- An honest view of where Credtics can help, and where it can't
- A clear next step if it's a fit: a tailored demo or a pilot
Pick a time for a 20-minute call
A discovery call on Google Meet. Times show in your time zone.
Calendar not loading? Open the booking page. Rather email? sales@credtics.com, we reply within one working day.