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Property insurance claims

Property claims settled on evidence, not guesswork

Credtics reads loss notifications, fire or police reports, contractor quotations and photos, then checks them against the covered perils, sum insured and prior claims on the same asset.

2 min
review time per claim
99%
accuracy on claim documents
0
new systems for your team to learn
In short

How can insurers process property claims faster?

Check cover and costs as soon as the claim arrives. Credtics confirms the peril is covered and within the policy period, applies the sum insured and average, compares contractor quotations with expected market rates and looks for prior claims on the same asset, all in 2 minutes per claim.

The problem

Sound familiar?

Quotations that are hard to benchmark

Contractor quotes vary widely and are slow to check by hand.

Underinsurance spotted too late

Average and sum insured issues surface after the customer expects a payout.

Repeat claims on the same asset

Prior losses are easy to miss when files sit in different folders.

With Credtics

What changes for property claims

Peril and period confirmed

Each loss checked against covered perils and policy dates.

Sum insured and average applied

Underinsurance flagged before a settlement figure is agreed.

Quotations benchmarked

Contractor costs compared with expected market rates.

Prior claims surfaced

Earlier claims on the same asset shown alongside the new one.

Property claim documents Credtics reads

  • Loss notification
  • Fire or police report
  • Contractor quotation
  • Photos of the loss
  • Asset register extract

Checks on every property claim

  • Peril covered and within the policy period
  • Sum insured and average applied
  • Quotation against expected market rates
  • Prior claims on the same asset
How it works

From inbox to decision-ready in 2 minutes

Credtics does the reading, sorting and checking. Your adjusters keep the judgement.

  1. Claim files come in from email, WhatsApp, your portal or the scanner. Credtics sorts every page into the right document type.

  2. Policy numbers, dates, amounts, names and line items are pulled out, each with a confidence score you can see.

  3. Each claim is checked against the policy schedule, your underwriting rules and your approval limits. Anything that does not add up is flagged, with the reason.

  4. Your adjuster gets a one-page summary, the flags that matter and the evidence behind each one. They make the call.

Why Credtics

Most software asks your team to change. Credtics changes for your team.

Credtics adopts your claim forms, policy wording and approval matrix exactly as they are. Your team keeps the process it trusts and gets it done faster. That is why training takes days, not months.

Talk to us about your claims
Typical claims software compared with Credtics
AspectTypical claims softwareBuilt around your team
Who adaptsYour staff learn new screens and rulesCredtics adopts your existing forms, policies and approval matrix
Learning curveLong training before anyone sees valueShort, because the output looks like the work they already do
Your processRebuilt around the vendorKept as it is, then made faster
Final decisionOften buried inside the toolAlways with your adjuster, with the evidence on screen
Talk through your claimsBook a call
FAQ

Common questions

Can Credtics check property claims for underinsurance?

Yes. Credtics applies the sum insured and average under your policy terms and flags claims where the asset appears underinsured.

Which property claim documents does Credtics read?

Loss notifications, fire or police reports, contractor quotations, photos of the loss and asset register extracts.

Does Credtics decide whether a claim is paid?

No. Credtics reads the file, runs the checks and prepares a summary with flags. Your adjusters approve, query or decline every claim, and nothing is paid without an authorised sign-off.

Give your adjusters their day back. Starting this quarter.

In 20 minutes we'll learn how claims move through your team today, where the delays and leakage are, and whether Credtics can help. If it's a fit, we'll agree a next step together.

  • A conversation about your claims process, not a sales pitch
  • An honest view of where Credtics can help, and where it can't
  • A clear next step if it's a fit: a tailored demo or a pilot

Pick a time for a 20-minute call

A discovery call on Google Meet. Times show in your time zone.

Calendar not loading? Open the booking page. Rather email? sales@credtics.com, we reply within one working day.