01
Files arrive in pieces
Forms by email, invoices on WhatsApp, photos from the garage. Someone has to stitch the file together before work can start.
AI claims processing for insurersReview every claim in about 5 minutes.
Credtics reads the whole claim file, checks it against your policy rules and flags what looks wrong, so every adjuster starts with a decision-ready summary. It is trained on your workflow, so your team never has to learn ours.
~5 min
review time per claim
95%
accuracy on claim documents
Custom
trained on your rules and forms
Built for the teams that carry the claims load
- Heads of Claims
- Claims adjusters
- Operations
- Finance
- Risk and Compliance
The problem
Claims slow down long before anyone makes a decision.
Adjusters spend their day finding, reading and re-typing documents. The judgement call at the end is the only part that truly needs them, and it gets the least time.
02
Re-keying eats the day
Policy numbers, dates and amounts get typed into the core system by hand, one field at a time, with every typo a future dispute.
03
Leakage hides in the detail
An inflated invoice or a duplicate bill is easy to miss on the fortieth claim of the day. It is rarely missed by a machine.
04
Customers feel every delay
Each day a claim waits is a day your policyholder wonders why they bought cover, and a day your brokers hear about it.
How it works
From inbox to decision-ready in four steps
Credtics does the reading, sorting and checking. Your adjusters keep the judgement.
- Step 1
Ingest
Claim files come in from email, your portal or the scanner. Credtics sorts every page into the right document type.
- Step 2
Extract
Policy numbers, dates, amounts, names and line items are pulled out, each with a confidence score you can see.
- Step 3
Validate
Each claim is checked against the policy schedule, your underwriting rules and your approval limits. Anything odd is flagged.
- Step 4
Decide
Your adjuster gets a one-page summary, the flags that matter and the evidence behind each one. They make the call.
Why Credtics
Most software asks your team to change. Credtics changes for your team.
We train Credtics on your claim forms, your policy wording and your approval matrix. It is built to help your people, not to make them learn a new system. That is why the learning curve is short and adoption is fast.
See it on your own claims| Aspect | Typical claims software | |
|---|---|---|
| Who adapts | Your staff learn new screens and rules | Credtics is trained on your forms, policies and approval matrix |
| Learning curve | Long training before anyone sees value | Short, because the output looks like the work they already do |
| Your process | Rebuilt around the vendor | Kept as it is, then made faster |
| Final decision | Often buried inside the tool | Always with your adjuster, with the evidence on screen |
Savings calculator
What would 5-minute reviews be worth to your claims team?
Move the sliders to match your team. The estimate updates as you go.
Assumes about 5 minutes of review per claim with Credtics and 160 working hours per adjuster per month. Your results depend on claim mix and complexity.
Estimated value released every year
$144,000
1,000
adjuster hours freed each month
6.3
full-time adjusters of capacity
9.0x
faster review per claim
That capacity can clear your backlog, absorb growth without new hires, or give adjusters time for the complex claims that need them.
Get a business case for your boardLines of business
Trained on the claims you actually handle
Motor documents it reads
- Claim form
- Police abstract
- Repair estimate and garage invoice
- Damage photos
- Driving permit and logbook
Motor checks it runs
- Policy active on the incident date
- Garage on your approved panel
- Estimate within sum insured, excess applied
- Parts on the estimate match the photographed damage
Health documents it reads
- Pre-authorisation request
- Medical invoice and itemised bill
- Discharge summary
- Prescriptions and lab reports
- Member card
Health checks it runs
- Member and dependant eligibility
- Procedure covered under the benefit plan
- Billed tariffs against agreed provider rates
- Duplicate or split billing across visits
Life documents it reads
- Claim notification
- Death certificate or medical report
- Beneficiary ID documents
- Policy schedule
- Bank details form
Life checks it runs
- Policy in force and premiums up to date
- Contestability period and exclusions
- Beneficiary matches the nomination
- Signals of altered or inconsistent documents
Property documents it reads
- Loss notification
- Fire or police report
- Contractor quotation
- Photos of the loss
- Asset register extract
Property checks it runs
- Peril covered and within the policy period
- Sum insured and average applied
- Quotation against expected market rates
- Prior claims on the same asset
Capabilities
Everything an adjuster needs. Nothing they have to hunt for.
Reads messy documents
Scanned PDFs, phone photos, stamps and multi-page forms. The files your claims team really receives.
Confidence on every field
Low-confidence values are highlighted for a person to confirm, so nothing uncertain slips through as fact.
Your rules, encoded once
Coverage, limits, excess and approval authority are set up to match how you already work.
Leakage and fraud signals
Mismatched dates, inflated line items and duplicate bills are surfaced before money leaves the building.
A full audit trail
Every extraction, check and decision is logged with who did what and when, ready for your auditors and regulator.
People stay in charge
Nothing is paid without an authorised person approving it. Credtics prepares the file. Your team signs it off.
Security
- Encrypted in transit and at rest
- Role-based access
- Logged activity on every claim
- Human approval before payment
Low-risk start
See it work on your own claims before you commit.
No slideware. We run Credtics on a sample of your past claims and put its output next to your team's decisions. You judge the results.
Built in Kampala and South Bend for insurers across Africa, the Middle East and Asia.
- 1
Share a sample of past claims
Anonymised files are fine. Include the forms, invoices and reports your team usually sees.
- 2
We train Credtics on your workflow
Your document types, your policy rules and your approval limits, set up by our team.
- 3
Compare side by side
Review time, accuracy and flags against what your adjusters decided. Then decide if it earns a place.
What is Credtics?
Credtics is AI document automation software for insurers and other financial institutions. It reads every document in a claim file, extracts the key details, checks them against the insurer's policy rules and flags anything that looks wrong, so an adjuster can review a claim in about 5 minutes. Credtics is built by Lendtech Innovations Ltd, with teams in Kampala, Uganda and South Bend, Indiana.
Does Credtics replace my adjusters?
No. Credtics reads the file, runs the checks and prepares a summary with flags. Your adjusters review it and make every decision. Nothing is paid without an authorised person approving it.
Does Credtics only work for insurance claims?
Insurance claims are our main focus, but the same engine also processes loan applications and files for microfinance institutions and lenders, supplier invoices, receipts and expense claims, and contracts and other legal documents.
How long does it take to go live?
We start by training Credtics on a sample of your past claims, forms and approval rules. The timeline depends on your lines of business and document volumes, and you get a dated plan after the discovery call.
What does 95% accuracy mean?
It is how often Credtics reads claim documents correctly in our testing. Fields it is less sure about are highlighted for a person to confirm, so uncertain values are never passed off as fact.
Does it work with our core insurance system?
Credtics works alongside the system you already run, so you do not have to replace anything to start. We confirm the best way to connect it to your core system during the discovery call.
What kinds of documents can it read?
Claim forms, invoices, medical reports, police abstracts, repair estimates, quotations, ID documents and photos of paperwork, including scanned and photographed files.
Is our data secure?
Data is encrypted in transit and at rest, access is role-based and every action on a claim is logged. Customer documents are used to train our models only with the customer's consent. Our Privacy Policy explains how data is handled.
Where is Credtics available?
Credtics is built in Kampala and South Bend for insurers across Africa, the Middle East and Asia.
How is pricing structured?
Credtics is offered as a subscription sized to your claims volume and lines of business. Book a demo and we will prepare a quote around your numbers.
Give your adjusters their day back. Starting this quarter.
In 20 minutes we will show Credtics processing a claim like yours, walk through your numbers and agree whether a pilot makes sense.
- A live claim processed in front of you
- A savings estimate built on your volumes
- A clear plan for a pilot on your own claims