Every claim checked the same way, with a record to prove it
Credtics applies your policy rules and approval matrix to every claim and logs each extraction, check and sign-off, so you can show regulators and auditors exactly how a decision was made.
How does AI claims processing support compliance?
By making checks consistent and traceable. Credtics applies the same policy rules and approval limits to every claim, flags exceptions for a person to decide, and logs every extraction, check and approval. Data is encrypted, access is role-based and every payout keeps a human sign-off.
Sound familiar?
Decisions you can't reconstruct
When a regulator asks why a claim was paid, the answer is buried in emails.
Rules applied unevenly
Approval limits are followed on some files and skipped on others.
Sensitive data in too many places
Claim documents get passed around by email and WhatsApp.
What risk and compliance gets
A full audit trail
Every extraction, check, flag and approval is logged against the claim.
Approval limits enforced
Claims route to the person with the right authority, every time.
Human sign-off on every payout
Nothing is paid without an authorised person approving it.
Data protection built in
Encryption in transit and at rest, and role-based access.
From inbox to decision-ready in 2 minutes
Credtics does the reading, sorting and checking. Your adjusters keep the judgement.
Claim files come in from email, WhatsApp, your portal or the scanner. Credtics sorts every page into the right document type.
Policy numbers, dates, amounts, names and line items are pulled out, each with a confidence score you can see.
Each claim is checked against the policy schedule, your underwriting rules and your approval limits. Anything that does not add up is flagged, with the reason.
Your adjuster gets a one-page summary, the flags that matter and the evidence behind each one. They make the call.
Most software asks your team to change. Credtics changes for your team.
Credtics adopts your claim forms, policy wording and approval matrix exactly as they are. Your team keeps the process it trusts and gets it done faster. That is why training takes days, not months.
Talk to us about your claims| Aspect | Typical claims software | CredticsBuilt around your team |
|---|---|---|
| Who adapts | Your staff learn new screens and rules | Credtics adopts your existing forms, policies and approval matrix |
| Learning curve | Long training before anyone sees value | Short, because the output looks like the work they already do |
| Your process | Rebuilt around the vendor | Kept as it is, then made faster |
| Final decision | Often buried inside the tool | Always with your adjuster, with the evidence on screen |
| Talk through your claimsBook a call |
Common questions
Is Credtics compliant with data protection laws?
Is our claims data secure?
Does Credtics decide whether a claim is paid?
Give your adjusters their day back. Starting this quarter.
In 20 minutes we'll learn how claims move through your team today, where the delays and leakage are, and whether Credtics can help. If it's a fit, we'll agree a next step together.
- A conversation about your claims process, not a sales pitch
- An honest view of where Credtics can help, and where it can't
- A clear next step if it's a fit: a tailored demo or a pilot
Pick a time for a 20-minute call
A discovery call on Google Meet. Times show in your time zone.
Calendar not loading? Open the booking page. Rather email? sales@credtics.com, we reply within one working day.