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Life insurance claims

Life insurance claims, handled with speed and care

Families shouldn't wait on paperwork. Credtics checks the death certificate, beneficiary documents and policy schedule together, so your team settles valid claims sooner and catches problems early.

2 min
review time per claim
99%
accuracy on claim documents
0
new systems for your team to learn
In short

How can insurers speed up life insurance claims?

Check the full file as soon as it arrives. Credtics reads the claim notification, death certificate, beneficiary IDs and policy schedule, confirms the policy was in force and matches beneficiaries to the nomination. Missing or mismatched documents are flagged in 2 minutes, not discovered days later.

The problem

Sound familiar?

Families waiting weeks for answers

A slow claim at the worst moment is remembered for a long time.

Beneficiary details that don't match

Names and IDs that differ from the nomination stall the payout.

Policy problems found late

Lapsed premiums or exclusions surface after weeks of back and forth.

With Credtics

What changes for life claims

Policy status confirmed

Policy in force and premiums up to date, checked on every claim.

Beneficiaries matched

Claimant IDs compared with the nomination on the policy.

Contestability and exclusions applied

Your policy terms checked before review, not after.

Document tampering flagged

Signs of altered or inconsistent documents are highlighted.

Life claim documents Credtics reads

  • Claim notification
  • Death certificate or medical report
  • Beneficiary ID documents
  • Policy schedule
  • Bank details form

Checks on every life claim

  • Policy in force and premiums up to date
  • Contestability period and exclusions
  • Beneficiary matches the nomination
  • Signals of altered or inconsistent documents
How it works

From inbox to decision-ready in 2 minutes

Credtics does the reading, sorting and checking. Your adjusters keep the judgement.

  1. Claim files come in from email, WhatsApp, your portal or the scanner. Credtics sorts every page into the right document type.

  2. Policy numbers, dates, amounts, names and line items are pulled out, each with a confidence score you can see.

  3. Each claim is checked against the policy schedule, your underwriting rules and your approval limits. Anything that does not add up is flagged, with the reason.

  4. Your adjuster gets a one-page summary, the flags that matter and the evidence behind each one. They make the call.

Why Credtics

Most software asks your team to change. Credtics changes for your team.

Credtics adopts your claim forms, policy wording and approval matrix exactly as they are. Your team keeps the process it trusts and gets it done faster. That is why training takes days, not months.

Talk to us about your claims
Typical claims software compared with Credtics
AspectTypical claims softwareBuilt around your team
Who adaptsYour staff learn new screens and rulesCredtics adopts your existing forms, policies and approval matrix
Learning curveLong training before anyone sees valueShort, because the output looks like the work they already do
Your processRebuilt around the vendorKept as it is, then made faster
Final decisionOften buried inside the toolAlways with your adjuster, with the evidence on screen
Talk through your claimsBook a call
FAQ

Common questions

Which documents does Credtics check for a life claim?

The claim notification, death certificate or medical report, beneficiary ID documents, the policy schedule and the bank details form.

Does Credtics verify beneficiaries?

Credtics matches beneficiary names and ID documents against the nomination on the policy and flags any mismatch for your team to resolve.

Does Credtics decide whether a claim is paid?

No. Credtics reads the file, runs the checks and prepares a summary with flags. Your adjusters approve, query or decline every claim, and nothing is paid without an authorised sign-off.

Give your adjusters their day back. Starting this quarter.

In 20 minutes we'll learn how claims move through your team today, where the delays and leakage are, and whether Credtics can help. If it's a fit, we'll agree a next step together.

  • A conversation about your claims process, not a sales pitch
  • An honest view of where Credtics can help, and where it can't
  • A clear next step if it's a fit: a tailored demo or a pilot

Pick a time for a 20-minute call

A discovery call on Google Meet. Times show in your time zone.

Calendar not loading? Open the booking page. Rather email? sales@credtics.com, we reply within one working day.